Contact Us

All inquiries: (828) 258-8681

Ext 1: Schedule or change an appointment

Ext 2: Request a Prior Authorization

Ext 3: Speak with a nurse on the Patient Care Team

Ext 4: Reach Referrals, Medical Records or Billing Dept.

Ext 0: Operator. For hospitals or pharmacies, or 
for assistance from the Operator during business hours.

Fax: (828) 253-4830

FHC staff person smiling while looking up from computer

Hominy Valley Scheduling Team Member answering phone

We now offer Telehealth service:

It’s a virtual visit conducted with a provider over the telephone from a safe location of your choice. Telehealth supports the recommended social distancing that could help limit the spread of the COVID-19 virus.  Please call (828) 258-8681, option 1, to request a Telehealth appointment.

A provider will contact you at the designated telephone number at the scheduled appointment time. Your co-pay and deductible will apply and will be billed at a later date.

Our Hours

CURRENT HOURS:

Monday – Friday 8 AM – 4:45 PM
Saturday Clinic 9 AM – 4 PM
All Clinics CLOSED 11:45 AM – 12: 45 PM
WALK IN CLINICS TEMPORARILY CLOSED.

*Saturday clinic at Asheland Ave. location, upper level only, by appointment only.

TEMPORARY LAB HOURS:

Downtown:
7:45 AM – 11:45 AM, 1:00 PM – 4:30 PM
Arden & Hominy Valley:
8:00 AM – 11:45 AM, 1:00 PM – 4:30 PM

No lab testing on Saturdays.

AFTER HOURS – FOR ESTABLISHED PATIENTS

If you need care after regular business hours, please call 828-258-8681. Press “1” for the answering service. The On-Call Physician will respond within an hour of receiving the message.

More than 9 out of 10 patients say they would recommend The Family Health Centers to a family member or friend.

Practice Administrator